Employee response to an integral human resource practice – a case study in a medium sized company

Abstract

The organisation adopted an integrated model to human resource management (HRM) five years ago. An integral model of HRM was created to ensure a balanced approach consisting of the individual, team, shareholder interests and the community. Employee engagement is considered to be a key strategic advantage for any organisation. The adoption of an integrated approach of HRM was agreed to by the executive, provided that the levels of employee engagement remained high. The employee response to this model thus needed to be measured. A climate survey was designed to capture employee responses in the four quadrants of the integral model. The results of the survey were compared over a three-year period and showed an overall positive trend. These findings suggest that adopting an integral approach to HRM was positively received by employees and was congruent with the positive financial results over this period of time.